I'm happy to hear from you, and I value your input. It helps me to build a site that meets your specific needs.
I do regret that I'm not able to answer specific questions about your business. I get quite a few questions that are very specific about an individual's business, such as requests for me to do the math on pricing a specific craft item, or requests for a critique or help with a display booth setup.
Writing a good answer often takes a lot more time than you might think, and the site has grown to a point at which I'm not able to answer all of your specific questions about your business and still have time for everything else.
I do truly value my readers. I genuinely think you are some of the nicest people on the internet. That's why I've put off adding this notice to my contact page for months, and I do hope you will understand.